Terms of service
Welcome to Shree Samarth Krupa Kirana Shop.
We value our customers and aim to provide fresh and quality grocery products. Please read our return and refund policy carefully before placing an order.
Returns
Due to the nature of grocery and food products, we generally do not accept returns once the order is delivered.
However, returns may be accepted in the following cases:
Wrong product delivered
Damaged or leaking product
Expired product delivered
Missing items in the order
To request a return, please contact us within 24 hours of delivery with:
Order number
Photos/videos of the product
Description of the issue
Refunds
After verification of your complaint:
Refunds will be processed to the original payment method within 5–7 business days
OR
Store credit/replacement product may be provided based on availability
Non-Returnable Items
The following items are non-returnable:
Opened food packages
Perishable goods
Dairy products
Fresh vegetables/fruits
Personal care items
Products damaged after use
Cancellation Policy
Orders can be cancelled only before dispatch.
Once the order is packed or shipped, cancellation may not be possible.
Contact Us
For any return or refund related queries, contact us:
Shree Samarth Krupa Kirana Shop
Email. Ketspeaks@gmail.com
Phone: +91-8830155035
Shreesamarthkrupakiranashop.com.com
You can also generate Shopify’s default template from the Shopify admin and edit it for your kirana business.
Official Shopify help pages:
Shopify Return Policy Setup Guide
Shopify Returns & Refund Management
Tell me about term and services
Terms of Service
Welcome to Shree Samarth Krupa Kirana Shop. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before using our services.
1. General Information
This website is operated by Shree Samarth Krupa Kirana Shop. Throughout the site, the terms “we”, “us”, and “our” refer to Shree Samarth Krupa Kirana Shop.
By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.
2. Online Store Terms
By using this website, you confirm that:
You are at least 18 years old or using the website under parental supervision
You will not use our products for any illegal or unauthorized purpose
You will provide accurate billing and shipping information
3. Products & Pricing
All products are subject to availability
Prices may change without prior notice
We try our best to display product details accurately, but slight variations may occur
4. Orders
We reserve the right to:
Refuse or cancel any order
Limit quantities purchased per customer
Cancel orders due to incorrect pricing or suspicious activity
If your order is cancelled after payment, the amount will be refunded to your original payment method.
5. Shipping & Delivery
Delivery times are estimated and may vary depending on location and availability
Delays caused by weather, transport, or other factors are beyond our control
6. Returns & Refunds
Please read our Return & Refund Policy for detailed information regarding returns, replacements, and refunds.
7. User Conduct
You agree not to:
Use the website for fraudulent activities
Upload harmful software or viruses
Misuse or attempt to hack the website
Post false or misleading information
8. Privacy
Your personal information is handled according to our Privacy Policy.
9. Limitation of Liability
We are not liable for:
Indirect or accidental damages
Delays or interruptions in service
Loss caused by misuse of products
Our maximum liability is limited to the amount paid for the product purchased.
10. Changes to Terms
We may update these Terms of Service at any time without prior notice. Updated terms will be posted on this page.
11. Contact Information
For any questions regarding these Terms of Service, contact us:
Shree Samarth Krupa Kirana Shop
Email: ketspeaks@gmail.com
Phone: +91-8830155035
You can add this in Shopify under:
Settings → Policies → Terms of Service
Official Shopify policy setup guide:
Shopify Policy Management Help Center